PNC Bank

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for PNC Bank

Approximate number of branches in metro area
157

Consumer Ratings for PNC Bank — 496 Ratings

Register here and see full info on PNC Bank, FREE.
Percent of customers who rated service "superior" for: | = average for all banks
Overall service what is this?
?
?%    
Pleasantness of staff what is this?
?
?%    
Knowledge of staff what is this?
?
?%    
Speed of service what is this?
?
?%    
Reasonableness of fee policies what is this?
?
?%    
Convenience of hours what is this?
?
?%    
Clarity of written communications what is this?
?
?%    

Consumer Comments for PNC Bank

Register here and see full info on PNC Bank, FREE.
Consumer from Oakton, VA
May 22, 2020
I have had both personal and business accounts with PNC. While the branch network has been convenient, the service is low-quality, with nickel-and-diming fees and staff turnover that ensures only the most routine and basic services can be completed competently. In May 2020 they were useless to my business in securing a PPP loan. As a customer you're just an account number. Not recommended.
Consumer from Washington, DC
May 12, 2020
PNC bank provided us with a mortgage in record time. They kept us informed of the progress and helped overcome potential snags in the process.
Consumer from Chesapeake Beach, MD
May 09, 2020
Poor interest rates

...and 199 more consumer comments for PNC Bank