PNC Bank

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for PNC Bank

Approximate number of branches in metro area
157

Consumer Ratings for PNC Bank — 496 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
Register here and see full info on PNC Bank, FREE.
Overall service what is this?
?
?%    
Pleasantness of staff what is this?
?
?%    
Knowledge of staff what is this?
?
?%    
Speed of service what is this?
?
?%    
Reasonableness of fee policies what is this?
?
?%    
Convenience of hours what is this?
?
?%    
Clarity of written communications what is this?
?
?%    

Consumer Comments for PNC Bank

Register here and see full info on PNC Bank, FREE.
Consumer from Washington, DC
Jul 12, 2018
This pertains to the PNC branch at 650 Pennsylvania Avenue SE. The location and hours are convenient and the staff is friendly. The process of getting a HELOC through this branch was hellish. It's not all the branch's fault--the loan processor was in North Carolina, and a lot of things seemed to have to go through the PIttsburgh HQ--but we had to go back to the branch three times to complete paperwork which should have required only one visit. We also had a lot of problems setting up accounts for a small business.
Consumer from Rockville, MD
Jun 27, 2018
Staff provided inaccurate information and failed to set accoints properly.
Consumer from Sterling, VA
Jun 01, 2018
I just need a bank with no hassles, and PNC delivers.

...and 167 more consumer comments for PNC Bank