State Department Federal Credit Union

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for State Department Federal Credit Union

Approximate number of branches in metro area
5

Consumer Ratings for State Department Federal Credit Union — 80 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
Register here and see full info on State Department Federal Credit Union, FREE.
Overall service what is this?
?
?%    
Pleasantness of staff what is this?
?
?%    
Knowledge of staff what is this?
?
?%    
Speed of service what is this?
?
?%    
Reasonableness of fee policies what is this?
?
?%    
Convenience of hours what is this?
?
?%    
Clarity of written communications what is this?
?
?%    

Consumer Comments for State Department Federal Credit Union

Register here and see full info on State Department Federal Credit Union, FREE.
Consumer from Woodbridge, VA
Jun 16, 2018
All my dealings have been through auto account services.
Consumer from FALLS CHURCH, VA
Apr 10, 2018
I have been banking for SDFCU for many years and even had a mortgage (now paid off) from them. I've always appreciated their great service, especially when I was living overseas. About a year ago, I wasted to establish a trust account, which they didn't offer at the time, so I opened a trust account elsewhere but maintained some of my SDFCU account. About a year later, SDFCU contacted me about a survey I had done, in which I complained about the inability to open a trust account. The customer service rep said SDFCU was now offering trust accounts and invited me to open one. The initiative in responding to the survey I filled out made me feel like a valued customer.
Consumer from WASHINGTON, DC
Jan 17, 2018
Zaneta White [mgr] & Odetta Prince [dpty mgr] go the 3rd mile to save & assist this oblivious, superannuated nonagenarian.

...and 31 more consumer comments for State Department Federal Credit Union