SunTrust Bank

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for SunTrust Bank

Approximate number of branches in metro area
153

Consumer Ratings for SunTrust Bank — 843 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for SunTrust Bank

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Consumer from Silver Spring, MD
Sep 12, 2018
Over the years, I banked at a number of neighborhood banks and, essentially are all the same. Service is spotty (depends on the specific agent/teller), some fees are unreasonable, and mistakes in the monthly statement are not uncommon.
Consumer from Lorton, VA
Sep 12, 2018
I have a banker that takes great care if me.
Consumer from Bethesda, MD
Sep 07, 2018
You don't ask about online banking. The Suntrust website is optimized to sell more products, not to make online banking smooth and convenient.

...and 263 more consumer comments for SunTrust Bank