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La-Z-Boy Furniture Galleries

All locations combined
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for La-Z-Boy Furniture Galleries — 259 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from Fairfax Station, VA
Oct 04, 2018
We were not interested in buying up to better fabrics, or special treatments and as a result our salesman became less enthusiastic. We went from being someone he wanted to help to someone he had to help unfortunately. The delivery guys on the other hand were excellent. We are very satisfied with out reclining sofas.
Consumer from North Potomac, MD
Sep 06, 2018
Excellent advice on what to look for in a lounger. Did not find one that fit our budget, but an excellent place to shop.
Consumer from Alexandria, VA
Sep 06, 2018
No problem with purchase or delivery of a couch. The salesman was personable and interested in customer needs.

...and 30 more consumer comments for La-Z-Boy Furniture Galleries

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