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Best Buy

4500 Wisconsin Ave NW
Washington, DC 20016202-895-1580
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Best Buy — 84 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance stores
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Consumer Comments for Best Buy

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Consumer from Washington, DC
Aug 29, 2018
Performance depends in part on which particular salesperson you get -- they may tell you different things. In one instance, I was misinformed about whether a washer door could be mounted the opposite side (it couldn't), and when I tried to check further, I found it almost impossible to negotiate the phone system and reach a knowledgeable human. On the plus side, I did eventually reach an extremely helpful customer rep who corrected the misinformation.
Consumer from WASHINGTON, DC
Jan 17, 2018
Also good with installing new appliances.
Consumer from WASHINGTON, DC
Aug 31, 2016
Stove not properly installed with anti-tip lock until customer insisted.

...and 14 more consumer comments for Best Buy