Sport & Health--Capitol Hill

315 G St SE
Washington, DC 20003202-234-5678
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Facilities, Classes, and Amenities for Sport & Health--Capitol Hill

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Facilities
  • Group Exercise
  • Indoor swimming pool
Features/amenities
  • Free hair dryers
  • Free towels
  • Individual shower stalls
  • Jacuzzi or Whirlpool
  • Personal trainers
  • Sauna

Costs for Illustrative Profiles for Sport & Health--Capitol Hill

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Individual full access for three months what is this?
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Individual full access for one year what is this?
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Individual full access for three years what is this?
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Individual weights only for one year what is this?
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Couple full access for one year what is this?
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Couple full access for three years what is this?
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Membership Features for Sport & Health--Capitol Hill

Reciprocal arrangements
Yes, with other local and out-of-area facilities

Consumer Ratings for Sport & Health--Capitol Hill — 62 Ratings

Percent of customers who rated service "superior" for: | = average for all gyms & fitness centers
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Overall value for your money what is this?
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Quality/maintenance of facilities and equipment what is this?
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Cleanliness what is this?
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Adequacy of facilities/equipment for demand what is this?
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Quality of instruction what is this?
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Availability of organized group activities what is this?
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Friendliness what is this?
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Providing what the sales staff promised what is this?
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Complaints for Sport & Health--Capitol Hill

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Number of complaints with local government consumer agencies
?
Number of complaints with BBB
?

Consumer Comments for Sport & Health--Capitol Hill

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Consumer from Washington, DC
Jan 20, 2019
This is a great facility, but they struggle to keep all the equipment working properly. The spin bikes are a huge issue, despite the classes being over-subscribed and the instructors excellent. Other equipment has periodic problems, too. They seem to care and want to do a good job, but struggle for some reasons. I've been a member of this club for 20 years, but this is relatively new ownership. Hope they get better.
Consumer from Washington, DC
Dec 31, 2018
A lot of hard sell and inconsistent staffing. The first time I went in, I waited for the membership rep, but he left without talking with me. The next time I went in, I was not allowed to see list of membership options and prices, but was told the only option was annual at a certain price. I was not given a copy of my contract. For the "free" training session, I was told it could be with someone I requested but was in fact scheduled with someone else. When I subsequently called, the staff person said that I could not pick my trainer, that the person I was scheduled with would determine who my trainer would be. I asked how to terminate my membership, the staff person on the phone became belligerent and would not help me. I have sent in the termination letter via certified mail, we'll see what happens. The gym has some issues. The first time I went in, no wipes for cleaning the aerobics equipment were available. The steam room in the women's locker room suffers from stains and missing grout.
Consumer from Washington, DC
Jul 12, 2018
This location switched from Results to a Sport & Health facility a couple of years ago.

...and 11 more consumer comments for Sport & Health--Capitol Hill