Pella Windows & Doors

1600 W 16th St
Oakbrook, IL 60523630-571-6404
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Prices for Pella Windows & Doors

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Consumer Ratings for Pella Windows & Doors — 22 Ratings

Percent of customers who rated service "superior" for: | = average for all window installers & repair
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Complaints for Pella Windows & Doors

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Areas Served by Pella Windows & Doors:

  • Chicago–North
  • Chicago–South
  • Cook Co.–Central
  • Cook Co.–North
  • Cook Co.–South
  • DuPage Co.
  • Kane Co.
  • Kendall Co.
  • Lake Co.
  • McHenry Co.
  • Will Co.

Types of windows company installs:

  • Installs doors
  • Installs fiberglass windows
  • Installs vinyl windows
  • Installs wood windows

Consumer Comments for Pella Windows & Doors

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Consumer from Elmhurst, IL
May 12, 2019
Michelle, the sales rep, came to our house. She was extremely knowledgeable about what the various choices I had in replacing the windows. She was open and honest about what would be the best option. We followed her advice and things worked out beautifully. She said it would be four or five weeks before installation would occur. She was correct as the windows were installed within five weeks. We received updates as we got closer to the date. We were told the installers would appear sometime between 7:30 AM and 9:30 AM. That is exactly what happened. The arrived at 8:10 AM. Mike and Richy the installers were extremely professional. I would describe the two of them as both craftsmen. They were able to install all of the windows in one day. They took down and put back up the window treatments and they cleaned up after themselves. I made a point of talking with the Oakbrook facility and telling them how pleased I was with Michelle. I also called the company's headquarters in Rockford where I talked to Mike and Richy's boss praising their workmanship. He told me I could request them again when I have another set of windows replaced.
Consumer from Naperville, IL
Mar 14, 2019
The price was very competitive for a premium product. I rated it Adequate because it was in line with another service provider we have used more than once. I suppose it could be rated Superior based on the combination of quality and price. Overall, we were very pleased with the experience and would use the provider again.
Consumer from LEMONT, IL
Jul 10, 2015
Pella measured my window and I waited for the window for weeks. It came and the window screen did not fit the window. The came a second time and could not fit the screen to the window. The third time they actually mailed my screen to me, and it was delivered all bent up. I contacted Pella and informed them that I would not pay for the window, and that's when I got their attention. The fourth time they actually came with the right screen.

...and 1 more consumer comment for Pella Windows & Doors