Maid to Clean

120 Brookside Ave
Jamaica Plain, MA 02130617-522-8303
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Prices for Maid to Clean

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Consumer Ratings for Maid to Clean — 18 Ratings

Percent of customers who rated service "superior" for: | = average for all housecleaners
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Complaints for Maid to Clean

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Areas Served by Maid to Clean:

  • Inside Route 128

Consumer Comments for Maid to Clean

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Consumer from Dorchester, MA
Nov 25, 2014
I told them what I wanted when I booked the service and then when they came to do the service. They were a money grab saying this is the first time we do a full job. I didn’t ask them to do my stove which they left scratch marks on, physical damage. The stove wasn’t new but I didn't ask them to inflict deep scratch marks with steel wool pads. I had to ask them to re mop the fools. It’s more of a quick mop rather than, let’s make sure we get the floor clean mop. They did more than what I asked for and raised the cost of the service by $150.

When I pointed out what they did wrong to the company and ask them to come back and fix it, they did but gave me a hard time about it.

That is part of their service if you are unsatisfied they come back no questions asked. I got a lot of questions asked. I tried them a second time and they tried to do the same thing yet I demanded they only do what is asked. Again I had to ask them to come back and redo the floors. They gave me a hard time and said they would no longer want to service me because obviously I wasn't please with they work. I was not going to use them anyway but was shocked to see that they are nothing like their policy states as far as coming back and redoing what wasn’t done correctly.