Apple Store

1245 Worcester St #3082
Natick, MA 01760 508-903-2800
Checkbook's Top Rating
Quality NO

Consumer Ratings for Apple Store — 61 Ratings

Register here and see full info on Apple Store, FREE.
Percent of customers who rated service "superior" for: | = average for all computer stores
Overall quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes, atmosphere what is this?
?
?%    
Quality of products what is this?
?
?%    
Variety of products what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability (standing behind products, delivering on time, etc.) what is this?
?
?%    

Consumer Comments for Apple Store

Register here and see full info on Apple Store, FREE.
Consumer from Natick, MA
Feb 17, 2023
My 4 month old iPhone died and I spent over 2 hours online with an Apple advisor. He couldn't get it to work so he said I would need to go to an Apple store but they did not have any appointments for 5 days! I went to the store without an appointment and asked to be fit into the schedule that day. I figured that my situation would be more important than someone who wanted an appointment on how to use their new Apple device for example. The manager would not budge and said they could not squeeze me in, and that I'd have to take one of the appointments coming up in 5 days. I then went to another local Apple store (Chestnut Hill, which I will also review) and they took me as a walk in after a 5 minute wait, diagnosed the problem, and rebuilt my phone in the span of one hour while I waited. I will never go back to the Apple store in Natick!!!
Consumer from Framingham, MA
Nov 06, 2022
I love Apple products and this store is in close proximity to where I live
Consumer from Sherborn, MA
Apr 06, 2022
Unable to make a Genius Bar appointment with the person who had fixed my iwatch problem two weeks ago because I was told that I was not allowed to request help from a particular Genius Bar technician and would just have to take whoever was available.

...and 3 more consumer comments for Apple Store