La-Z-Boy Furniture Galleries

701 Technology Center Dr
Stoughton, MA 02072781-341-2212
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for La-Z-Boy Furniture Galleries — 11 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for La-Z-Boy Furniture Galleries

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
  • Website offers room designer software
  • Website lists prices for most items
  • Customers can order directly from store’s website
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
3 days
Restocking fee what is this?
30%

Consumer Comments for La-Z-Boy Furniture Galleries

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Consumer from QUINCY, MA
Aug 11, 2011
Saleswoman was really disorganized and wasted our time. We ended up special ordering a leather sectional but the process was painful due the lack of knowledge in the case of our salesperson.
Consumer from DEDHAM, MA
Aug 03, 2010
I was supposwed to have a recliner and table delivered by April 28th to help recover from surgery. The chair came in June after repeated calls and I have not recieved the table as of 8/3/10. I WILL NEVER BUY FROM THEM AGAIN!!
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