Father & Son Floorcraft

150 Belmont St
Watertown, MA 02472617-926-9999

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Consumer Comments for Father & Son Floorcraft

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Consumer from Cambridge, MA
Sep 29, 2018
Not Recommended
From my experience, this company is dishonest. They assured us that they ordered flooring material for us and even scheduled an install. There was a last minute cancellation of the install and no follow-up. After trying to reach them for days (including stopping by the store to find them closed during normal business hours), they finally admitted that the flooring material was not in the shop. So they were dishonest with us and incompetent. We ended up canceling our order, which they have yet to reimburse. I believe they are a very dishonest organization and I plan to reach out to the Better Business Bureau. Do not use this company!
Consumer from Somerville, MA
Aug 29, 2018
Recommended
Wes helpful in selecting products, had fair prices and was able to do the work when I wanted it. The schedule slipped, but apparently because of a personal emergency for one of the installers. I can't hold that against them.
Consumer from Jamaica Plain, MA
Jun 17, 2018
Not Recommended
I found the owners management and communication skills lacking. However, the person who installed the floor was very pleasant and profession. The owners could take a lesson from them.

...and 2 more consumer comments for Father & Son Floorcraft