Macy's
7125 Democracy Blvd
Bethesda, MD 20817 301-469-6800
Bethesda, MD 20817 301-469-6800
Checkbook's Top Rating | |
---|---|
Quality | NO |
- 36 ratings
- 66% gave a "superior" overall rating
- Compare 74 nearby furniture stores
- "Bought 100% leather sofa, apartment sofa, and recliner. Turns out to be not 100% leather...."
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Checkbook Summary of What It Sells ?
Consumer Ratings for Macy's — 36 Ratings
Percent of customers who rated service "superior" for:
= average for all furniture stores
Overall quality
Promptness of service
Reliability
Advice on choice and use of products
Staff attitudes/atmosphere
Ease of looking at/testing products
Prices
Business Policies for Macy's
Special services and payment policies
- Choice of upholstery fabrics for most sofas
- Orders for furniture displayed in showroom usually can be fulfilled within two weeks
- Delivers furniture
- In-home interior design services available
- Repair services available for case pieces and/or upholstered furniture
- Has an online gallery/catalog
- Website lists prices for most items
Store's payment policy for furniture that is special ordered
- Down payment required
Return time period for special-order items (in original condition)
Varies
Restocking fee
25%
Return time period for in-stock items (in original condition)
3 days
Restocking fee
15%
Consumer Comments for Macy's
Jan 17, 2019
Jul 18, 2017
Apr 14, 2017
...and 1 more consumer comment for Macy's