Bray & Scarff

6801 Wisconsin Ave
Chevy Chase, MD 20815 301-654-4150
Checkbook's Top Rating
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Consumer Ratings for Bray & Scarff — 289 Ratings

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Consumer Comments for Bray & Scarff

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Consumer from CHEVY CHASE, MD
Apr 13, 2024
It’s a mixed bag here. The store seems to have fewer options than larger stores. The experience depends on the salesperson; some are excellent, knowledgeable, and willing to go the extra mile, and others seem uninterested and happy to go through the motions. If you land a good salesperson, the experience can be excellent. Add-on pricing, like fees for measuring and installation, are aggravating but we’re not sure if they are standard in the industry. Overall, the number of good experiences outweighs the mediocre or poor, so we recommend the location.
Consumer from TAKOMA PARK, MD
Apr 02, 2024
They have gone way downhill over the years- they were my go to but no more. Last two appliances were bad experiences- sales guy gave me misinformation. Expensive washer malfunctioned, still within their bray and scarff warranty but it took 8 months being jerked around and lied to before they finally replaced it.
Consumer from BETHESDA, MD
Apr 02, 2024
I would rate this shop as just OK. I was replacing an over-the-stove microwave, and the showroom could only show me a couple of models. The shop also wouldn't install the microwave unless I had someone remove wall tiles under the microwave. This was totally unnecessary (I had had a microwave replaced before without tile removal). I bought the microwave there but had someone else install it - without removing the tiles.

...and 78 more consumer comments for Bray & Scarff