Oak Tree Furniture

8895 McGaw Rd #J
Columbia, MD 21045410-997-4209
Checkbook's Top Rating (Checkbook's top rating)
Quality

Consumer Ratings for Oak Tree Furniture — 15 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Advice on choice and use of products what is this?
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Business Policies for Oak Tree Furniture

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Has an online gallery/catalog
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
15 days
Restocking fee what is this?
25%

Consumer Comments for Oak Tree Furniture

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Consumer from LAUREL, MD
Aug 11, 2015
I shopped at several furniture stores, and found that they carried very nice quality furniture at competitive prices. They stood behind their work and fixed a problem that was created by the manufacturer of the furniture piece.
Consumer from ROCKVILLE, MD
Nov 26, 2014
Customer satisfaction is the owner's (Joe) priority. It doesn't matter how long you own and use a product purchased in his store, if there is a problem, he makes it right. We purchased our dining room table and chairs 6 years ago. On of the back supports became "unglued". When I contacted Joe for a recommendation for a reputable furniture repair shop to repair the problem, he insisted his shop pick up the offending furniture, repair it, and re-deliver it to our home ... all at no charge. Oak Tree has a marvelous selection of furniture; but, the attitude of the owner makes it the only shop in town for us!
Consumer from ROCKVILLE, MD
Sep 07, 2011
Prices may be slightly high but quality is better than most.

...and 5 more consumer comments for Oak Tree Furniture