Since insurance companies pay for most repairs, for most auto body repair customers price is less important than quality. But for work paid for by the customer, price is an important consideration.
Choosing a good shop is an important step toward obtaining quality service, but certainly not the only one. How you deal with your shop and, when you’re involved in accidents, with your insurer, are equally important.
When the shop tells you your car is ready, inspect it carefully—by eye and by touch.