Best Friends

395 Muddy Branch Rd
Gaithersburg, MD 20878 301-926-6005
Checkbook's Top Rating
Price NO
Quality NO
  • 43 ratings
  • 77% gave a "superior" overall rating
  • - Prices 1% lower than average
  • "Very poor customer service. Took a reservation for boarding and grooming, then called the day before..."
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Services and Business Policies for Best Friends

Types of animals kennel boards
  • Cats
  • Dogs
Services
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Prices for Best Friends

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Daily Boarding Rates for Best Friends

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15-pound schnauzer
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35-pound springer spaniel
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65-pound golden retriever
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90-pound old english sheep dog
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Price for pair of 35-pound springer spaniels boarded in same run
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Cat
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Additional Fees for Best Friends

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Required one-time fee (entry fees, membership fees, medical tests, etc.)
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Exercise dog individually 15 minutes per day
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Give dog one pill each day
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Feed dog food provided by owner
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Fee for a bath for dog before checkout
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Fee for nail trim for dog during stay
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Consumer Ratings for Best Friends — 43 Ratings

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Percent of customers who rated service "superior" for: | = average for all kennels
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Complaints for Best Friends

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Consumer Comments for Best Friends

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Consumer from Rockville, MD
Oct 27, 2022
Very poor customer service. Took a reservation for boarding and grooming, then called the day before pickup to say grooming was overbooked. I asked what a "reservation" meant and was told it means a requested, but not guaranteed, service. That's not helpful.
Consumer from Rockville, MD
Jan 15, 2019
Have been bringing my dog here for the last 8 years, trust them with my pet! She is always happy and healthy when I pick her up. They stream the doggie play rooms so you can see your dog playing all day-how awesome is that! Staff very friendly and LOVE the dogs!
Consumer from Gaithersburg, MD
Nov 06, 2017
Great; so ever professional. Would recommend to everyone!

...and 2 more consumer comments for Best Friends