Caliber Collision

309 E Gude Rd
Rockville, MD 20850 301-315-6008
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Prices for Caliber Collision

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Consumer Ratings for Caliber Collision — 38 Ratings

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Complaints for Caliber Collision

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Consumer Comments for Caliber Collision

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Consumer from Rockville, MD
Dec 11, 2023
I have just picked up my car from Caliber Collision and have to relate that this was the absolute worst experience I have ever had with any type of establishment! I don't even know where to begin, so to make a very long story short - TRY SOMEWHERE ELSE! I've used Top Gun across the street from here with great success, but my insurance company only gave me this (Caliber Collision) option. I had my catalytic converter stolen and it took Caliber weeks(!) to get it replaced (they eventually sent it to someone else to do the work) and charged over $6000 (!!!) for it. Uncommunicative from start to finish, and outright lying to me many times over.
Consumer from Silver Spring, MD
Nov 14, 2022
My insurance company referred me to Caliber to repair my car’s minor rear-end damage. It took a while to schedule appointments, but the estimator was friendly and professional, and the mechanics did an excellent job on the repair. The damaged area looked brand new when they were done. They also work closely with the nearby Enterprise location, with whom my insurance company had arranged a rental; I was able to pick up and drop off right there at Caliber. It was a good experience, except for communication. When I called on the phone, I was usually put on a long hold, with endlessly repeating, annoying recorded messages, after which I was sometimes disconnected. I was also promised regular updates but never received any.
Consumer from Gaithersburg, MD
Mar 25, 2021
Poor work quality, and they also damaged my vehicle while they were working on it

...and 6 more consumer comments for Caliber Collision