Granite Outlet

15811 Frederick Rd
Rockville, MD 20855301-208-2151

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Consumer Comments for Granite Outlet

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Consumer from GAITHERSBURG, MD
Aug 11, 2010
Not Recommended
Consumer from WASHINGTON, DC
Feb 23, 2010
Not Recommended
We purchased a granite counter top from Granite Outlet. We were initially happily surprised at the relative affordability of the product. To the naked it, it looked great. That is until our contractor tried to install our new appliances.

Here were the problems: 1. The counter tops were incorrectly installed. There wasn't enough room for our appliances to be placed back in.

2. Additionally, the "joint" (where two granite pieces were joined) was split right in the middle of the sink (unsightly) when we were specifically told that the split would happen on the other side of the counter.

3. The counter top is not level. They installed it so that it made a "V" shape at the joint where the two pieces of granite met. The company came to "fix" the issues. All they did was to shave off the overhang so that my appliances would fit back. Additionally, in trying to level out the counter itself, it turns out that the granite slat itself was "uneven" and not level according to the company representative who came to "fix" the problem. They took out some shims that they had put in and told us it was "fixed."

DO NOT USE THIS COMPANY!
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