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Merchant's Tire & Auto Center

5646 Randolph Rd
Rockville, MD 20852 301-770-0323

Ratings

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Consumer Ratings for Merchant's Tire & Auto Center — 17 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Merchant's Tire & Auto Center

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Consumer from Spotsylvania, VA
Jan 17, 2019
Not Recommended
Went in for a tire repair (nail in tire); they took 2 hours while I waited to come back with the recommendation which turned out to be: repair the tire, perform a full brake job and replace air filter (looked dirty). I declined the additional work and got the tire repaired. Checking my brakes, they still have a long way before replacing and the filter is replaced based on recommended schedule. I wouldn't go back there.
Consumer from Bethesda, MD
Sep 20, 2018
Recommended
Somewhat abrupt service. They're best if you know exactly what you want. My biggest complaint is how long service takes. While you can make an appointment, this is useless since people ahead of you set when your work begins...and there always seem to be people ahead of you unless you're the first appointment of the day. For a tire change, it seems to always take well over 2 hrs. Their 3-year unlimited alignment check is a good deal.
Consumer from BETHESDA, MD
Jan 12, 2018
Recommended
very professional, not pushy nor high powered sales push. very helpful

...and 14 more consumer comments for Merchant's Tire & Auto Center

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