A Plus Advantage

8600 Foundry St
Savage, MD 20763301-953-9500



Consumer Comments for A Plus Advantage

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Sep 08, 2017
Consumer from BETHESDA, MD
Apr 25, 2015
Not Recommended
I would give A+ a decidedly mixed rating. On the one hand, there clearly were good things about the service. They seemed to be quite experienced and did provide a clear, practical, cost-effective, and professional plan, in terms of how to correct our problem. However, on the other hand, their first attempt to implement this plan did not at all follow the proposal, and we were not notified of the change until after the work had begun. Similarly, when we expressed our displeasure with their failure to follow their own plan, they did try to address our concerns with more work. However, Mr. McDonald was at times argumentative, defensive, and demeaning, and we never did receive an adequate explanation about why they failed to follow their initial, very strong recommendations.
Consumer from COLUMBIA, MD
Oct 08, 2013

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