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Plumbed to Perfection

4340 Old Washington Rd
Sykesville, MD 21784 410-795-9880

Ratings

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?%    
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Consumer Ratings for Plumbed to Perfection — 6 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly on first try
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Promptness/responsiveness
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Advice on service options and costs
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Consumer Comments for Plumbed to Perfection

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Consumer from Silver Spring, MD
Nov 19, 2020
Not Recommended
My experience with ‘Plumbed To Perfection’ has so annoyed me that I am driven to write a review. I left a message for this company to confirm that the technician who would be servicing my fireplace would wear a mask and, if possible, also gloves and shoe coverings. Even a negative response would have been acceptable, so long as it was polite, for vendors and I have always found a solution. But this time I was confronted over the phone with a distinctly hostile voice, one of the most unfriendly I had ever heard. This woman angrily pronounced the following: “I’m taking you off the books for tomorrow because he [the husband/co-owner] can’t wear a mask during the servicing of your fireplace.”–Period. End-of-discussion. But before she could hang up on me, I managed to inquire why. To which she replied—as if I had asked the dumbest question—“Why do you think? Because if he wears a mask, he won’t be able to smell for gas leaks!” The implication here, I gathered, was that anyone with an ounce of intelligence knew this. I can only speculate as to the cause of this woman's bad mood and the reason for her cancellation. But whatever it was, it did not give her the right, in my opinion, to try to demean me. However, what matters more is my ardent hope that, in reality, her husband does indeed don a mask during service calls. For when it comes to the coronavirus, experts say, the behavior of merely one person can greatly impact the lives of others.
Consumer from Savage, MD
Oct 04, 2020
Recommended
After other fireplace service companies gave up on my fireplace, Plumbed to Perfection was able to clean and restore my fireplace to better than new condition for 1/4 of the cost of a new fireplace. Service was very thorough and work done in a timely manner.
Consumer from Columbia, MD
Apr 25, 2020
Recommended
Install new fireplaces and provide annual fireplace cleaning and maintenance.

...and 3 more consumer comments for Plumbed to Perfection

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