Spring Hills Mount Vernon

3709 Shannons Green Way
Alexandria, VA 22309 703-780-7100

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Consumer Ratings for Spring Hills Mount Vernon — 9 Ratings

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Consumer Comments for Spring Hills Mount Vernon

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Consumer from Alexandria, VA
Sep 29, 2022
Not Recommended
My Mother most probably received inadequate care and, consequently, contracted MERS while there. Staff was less than helpful with resolving the problem. Think twice before sending a relative here!
Consumer from Alexandria, VA
Mar 16, 2022
Recommended
Friendly home-likefacility
Consumer from Alexandria, VA
Feb 24, 2021
Not Recommended
Although they were good with my 90+ mom and were generally good in most ways, they messed up and refuse to compensate for my family's loss of our mom's possessions. They misplaced my mom's belongings when moving her from one apartment to another, gave them away to the family of a gentleman who passed away whose possessions were stored with my mom's, offered what the gentleman's family didn't take to residents and staff, recovered a few things after my mom passed in October 2020, but they reneged on their initial compensation offer, which was lowball for the items lost, and have initiated no further contact regarding their gross negligence in losing my mom's belongings, some of which were family heirlooms. We are ultimately most disappointed in their insensitivity to our family's losses - remembrances and treasures of our mom.

...and 6 more consumer comments for Spring Hills Mount Vernon