Don Beyer Subaru

7416 Richmond Hwy
Alexandria, VA 22306 703-768-5800
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Don Beyer Subaru

Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Don Beyer Subaru — 71 Ratings

Register here and see full info on Don Beyer Subaru, FREE.
Percent of customers who rated service "superior" for: | = average for all auto repair shops
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Don Beyer Subaru

Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Subaru

Makes serviced under manufacturers' new-car warranties:

  • Subaru

Consumer Comments for Don Beyer Subaru

Register here and see full info on Don Beyer Subaru, FREE.
Consumer from Alexandria, VA
Sep 07, 2021
Provided option to have car pickup and delivery back to location during covid pandemic
Consumer from Alexandria, VA
Feb 01, 2021
I had a 30-month service performed on my 2018 Subaru Outback in December 2020. The service performed was timely and well-done. I appreciated the wash job. What was unsettling was the $950 charge for the service ($500 in labor charges) which did not require any repair work.
Consumer from Alexandria, VA
Dec 11, 2019
The staff are friendly and helpful. The waiting area and process are nice. Went in for a free multi-point inspection, they said my older model Subaru with 188,000 miles needed extensive work. The car has been maintained and garaged for its life, and while it shows its age, two repairs they recommended had been completed at other shops (one a Subaru dealership, the other a local mechanic) within the past 18 months. I showed the invoices and they said their recommendation was for a related repair not the same repair - this seemed impossible (for example, brake fluid and thermostat). A third repair recommendation had been done by the same dealer within 20,000 miles! Beware of the tactics and have your records on hand if you go here. I'm sticking with my local mechanic who is highly rated by Checkbook.

...and 7 more consumer comments for Don Beyer Subaru