Merchant's Tire & Auto

5220 Duke St
Alexandria, VA 22304703-751-6363
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price

Prices for Merchant's Tire & Auto

Register here and see full info FREE.
Checkbook's price comparison score what is this?
?
Hourly labor rate for major mechanical repairs
?

Consumer Ratings for Merchant's Tire & Auto — 13 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
Register here and see full info on Merchant's Tire & Auto, FREE.
Doing work properly what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    
Advice on service options and costs what is this?
?
?%    
Overall quality what is this?
?
?%    
Overall quality: percent who rated shop "adequate" or "superior" what is this?
?
?%    

Complaints for Merchant's Tire & Auto

Register here and see full info FREE.
Number of complaints with local government consumer agencies and (complaint rate) what is this?
?
Number of complaints with BBB and (complaint rate) what is this?
?

Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Merchant's Tire & Auto

Register here and see full info on Merchant's Tire & Auto, FREE.
Consumer from Washington, DC area
Aug 18, 2011
Terrible, terrible, terrible. Stopped in for a simple oil change - they found a "problem". Said it would be a quick fix, but after several hours, the work was still incomplete. Really felt like they had no idea what they were doing. Took the car to another shop who confirmed Merchants was not being honest. Would not recommend this shop for any car work - not even an oil change!
Consumer from ALEXANDRIA, VA
Oct 29, 2010
They put the wrong size tires on my all time 4 wheel drive Exployer. It just about caused me to have an accident and just about snaped my transmission. They did give me replacement tires and free fluid change. I also had them do my breaks. I waited for 7 hours and they had the parts in stock.
Consumer from ANNANDALE, VA
Aug 12, 2009
The place is kind of dirty, but they always do a really good job and are very pleasant to deal with.

...and 1 more consumer comments for Merchant's Tire & Auto

Page 0 of 1