Byrd Design Build

9216 Forest Haven Dr
Alexandria, VA 22309703-721-2973

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Consumer Comments for Byrd Design Build

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Consumer from ALEXANDRIA, VA
Nov 22, 2014
Not Recommended
Consumer from KENSINGTON, MD
Dec 14, 2013
Not Recommended
I met with Mike Byrd in May 29, 2013 to discuss weatherizing and tightening up a front door and doing the same to the back door as well as installing a storm/screen door. He emailed me a contract promptly on June 3rd and we agreed on a price for the work. I paid him $875.00 as a deposit on the contract. He came with a helper Sept. 26. and put in vinyl weather stripping and a plastic door sweep. Also did some painting where old hardware was removed.The work was delayed initially by the fact that, according to Mike, Home Depot was having trouble getting our custom-sized storm door from the manufacturer. In June, we were not pressing Mike to get the work done immediately. We were patiently waiting for the door so the work could begin. No work done in July and August. The problem getting the door was blamed for weeks and then Mike stopped returning my calls and email entirely. Then his answering service or person who answered the phone on the office number stopped working and all calls went to voicemail and never returned. Finally, on Sept. 19th Mike replied to my email and explained he had gotten into a bind on a job and would be able to come on Sept. 26th and start the work - but the storm door was still not available. Since I had paid him $875.00 I wanted to get something for my money so he came and did a rather slapdash job (see above) and that was the last I saw of Mike Byrd. After calling and emailing repeatedly (and after I started indicating that I would have to post on Angie's List my problems with him) he finally told me that he had been having health problems and would be able to come and finish the work on Oct. 18th. He never came or called or answered any of my calls or emails. I have no idea what has become of him. I will say he was a very charming and personable fellow who took me in completely. I feel totally ripped off and if I had any hope of success I would take him to small claims court. Unfortunately, I don't think it would result in any money being returned to me. If Mike reads this, I hope he has the decency to refund at least half of the money I paid him so I can use it to get the work done and fix the problems he created.
Consumer from FAIRFAX, VA
Sep 19, 2012
Recommended
Custom work Replaced odd size doors, and enlarged door way. Very pleased

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