Potomac Appliances

904 S Randolph St
Arlington, VA 22204703-719-8326
Checkbook's Top Rating (Checkbook's top rating)
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Prices for Potomac Appliances

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Consumer Ratings for Potomac Appliances — 114 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for Potomac Appliances

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Areas Served by Potomac Appliances:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.

Types of appliances company repairs:

  • Electric dryers
  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines
  • Window A/C units

Consumer Comments for Potomac Appliances

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Consumer from Arlington, VA
Nov 12, 2018
After the first company (rated highly by another ratings service) failed to respond to either of my two phone messages, I checked WCC and found Potomac Appliances. Don called me back promptly that evening and came out (precisely within the narrow time window he set) the following morning (after handling 2 prior service calls). He quickly diagnosed my Bosch dishwasher leakage problem as a brittle and cracked drainage hose. His supplier did not have the part in stock. Despite Don having ordered the part by phone in my presence, the parts supplier neglected to place the order. Don apologized to the delay (though not his fault) and immediately hunted down the part at another supplier. He drove a considerable distance at his own time/expense to get it and then returned to my house that same day to install it. First rate work by a real professional. Would definitely recommend him to others and would call Don @ Potomac Appliances first for my future appliance repair needs.
Consumer from Arlington, VA
Sep 21, 2018
Responded same day, diagnosed problem and recommended replacement rather than expensive repair of 17 year old dishwasher
Consumer from Arlington, VA
Sep 19, 2018
Don took apart the whole tumbler to find a plastic lid that fell into the laundry washer and made horrible noises while spinning; he then put it all back together for just over $100.- although he worked for more than 2 hours.
Another company a few years ago charged 100.- just to drive out to my home without even start working on it!
He could not tell ahead of the work how much it would cost because we didn't know what he would find inside...

...and 40 more consumer comments for Potomac Appliances

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