Virginia Tire & Auto

43781 Parkhurst Plz #150
Ashburn, VA 20147 703-939-9790
Checkbook's Top Rating
Quality NO
Price NO

Prices for Virginia Tire & Auto

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Consumer Ratings for Virginia Tire & Auto — 32 Ratings

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Complaints for Virginia Tire & Auto

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge/Ram
  • Fiat
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Consumer Comments for Virginia Tire & Auto

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Consumer from Ashburn, VA
Mar 25, 2021
I was a loyal customer of Virginia Tire and Auto in Ashburn for well over a decade. They were very friendly, helpful, quick to apologize and make things right when they went wrong, and generally gave good service for a reasonable price. I once even wrote them a favorable review here, although I don't know if it's still posted. But it appears that new management has turned things around, and not in a positive way. I recently made a 7:30 a.m. appointment on their web site for a while-you-wait oil change. Got to their front door at 7:25 and waited outside for 10 minutes, along with several others, while a group of sales managers and mechanics I'd never seen before had a stand-up meeting in the lobby. When they finally unlocked the doors at 7:35, I checked in, and they told me they didn't start doing oil changes until 8:00. I told them I made an appointment for 7:30, and the sales person shrugged and said, "Well, you made the appointment on the web site. We don't do oil changes until 8:00." Why the army of mechanics I had just seen couldn't take on an oil change, I have no idea. Then I asked them if I could also get an emissions inspection. They said I had to wait until the oil change was over, then drive my car to the back of their inspection line and wait. Absolutely no apology, empathy, explanation, or attempt to try to accommodate me on either issue. So I took my car to another car repair place, which did my oil change without an appointment in about an hour, and that's where I'll be from now on.
Consumer from Adelphi, MD
Oct 29, 2020
Turk the manager offers excellent customer service.
Consumer from Ashburn, VA
Apr 11, 2020
Overcharged for their service

...and 3 more consumer comments for Virginia Tire & Auto