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Ourisman Toyota Scion

4135 Auto Park Cir
Chantilly, VA 20151703-378-2121
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for Ourisman Toyota Scion

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Hourly labor rate for major mechanical repairs

Consumer Ratings for Ourisman Toyota Scion — 98 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops
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Doing work properly what is this?
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Complaints for Ourisman Toyota Scion

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Makes serviced:

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC Truck
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Makes serviced under manufacturers' new-car warranties:

  • Scion
  • Toyota

Consumer Comments for Ourisman Toyota Scion

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Consumer from FAIRFAX, VA
Jan 14, 2018
Beginning with an excellent appointment system an proceeding through determination of necessary work and on to completion of the servicing, the entire process is accomplished in a completely professional manner with highest quality workmanship and OEM parts. Prices are somewhat high, but not unreasonably so. I have dealt with Ourisman Toyota Chantilly for 13 years and have never had a complaint.
Consumer from RESTON, VA
Sep 13, 2017
Service writers are good taking your order but after service communications is horrible, Service manager good at talking in circles, but not at answering a direct question.
Consumer from GAINESVILLE, VA
Sep 10, 2017
I was told that I needed a new radiator on a low mileage car. Wrong! went for a second opinion and do not need a new radiator. I have had my service with them for the last 5 years. This was an opportunity to sell nothing needed to an older woman. Will not trust them ever again.

...and 13 more consumer comments for Ourisman Toyota Scion