Hamilton's Sofa Gallery

4060 Walney Rd
Chantilly, VA 20151703-766-8000
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Hamilton's Sofa Gallery — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Overall quality what is this?
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Promptness of service what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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?%    
Staff attitudes/atmosphere what is this?
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?%    
Ease of looking at/testing products what is this?
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Prices what is this?
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Business Policies for Hamilton's Sofa Gallery

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
25%

Consumer Comments for Hamilton's Sofa Gallery

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Consumer from Bethesda, MD
Dec 15, 2018
Worst retail experience ever. Ordered two Natuzzi Editions chairs and a Sofa; promised 3 months delivery turned into over seven months. Shop elsewhere.
Consumer from ARLINGTON, VA
Jan 30, 2014
Showroom staff knowledgeable about product sizes, features, etc. and made helpful design/color suggestions - far more helpful than bigger showroom stores.