Hamilton's Sofa Gallery

4060 Walney Rd
Chantilly, VA 20151703-766-8000
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Hamilton's Sofa Gallery — 16 Ratings

Percent of customers who rated service "superior" for: | = average for all furniture stores
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Overall quality what is this?
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Reliability what is this?
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Advice on choice and use of products what is this?
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Staff attitudes/atmosphere what is this?
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Ease of looking at/testing products what is this?
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Business Policies for Hamilton's Sofa Gallery

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Special services and payment policies
  • Choice of upholstery fabrics for most sofas
  • Orders for furniture displayed in showroom usually can be fulfilled within two weeks
  • Delivers furniture
  • In-home interior design services available
  • Repair services available for case pieces and/or upholstered furniture
  • Soil and stain treatment for upholstered furniture upon request
  • Website offers room designer software
Store's payment policy for furniture that is special ordered
  • Down payment required
Return time period for special-order items (in original condition) what is this?
No returns
Restocking fee what is this?
No returns
Return time period for in-stock items (in original condition) what is this?
Varies
Restocking fee what is this?
25%

Consumer Comments for Hamilton's Sofa Gallery

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Consumer from FALLS CHURCH, VA
Sep 11, 2008
I bought two reclining sofas, a coffee table, and an accent chair in one visit. Very nice to find that much at one store in one visit.
Consumer from WASHINGTON, DC
Jul 15, 2008
Sent defective sofas and would not stand behind guarantee because I had moved the sofas. When moved, they were still in their original factory wrappings.