Capital Auto Body of Fairfax
3156 Spring St
Fairfax, VA 22031 703-385-2040
Fairfax, VA 22031 703-385-2040
| Checkbook's Top Rating | |
|---|---|
| Quality | NO |
| Price | NO |
- 21 ratings
- 81% gave a "superior" overall rating
- - Prices 3% lower than average
- Compare 152 nearby auto body shops
- "The insurance Co wanted to declare the car totaled because of the high cost of repairs. Capital creatively..."
Read More Comments
Prices for Capital Auto Body of Fairfax
Checkbook's price comparison score
?
Shop's hourly labor rate for body repair work
?
Consumer Ratings for Capital Auto Body of Fairfax — 21 Ratings
Percent of customers who rated service "superior" for:
= average for all auto body shops
Doing work properly
Starting and completing work promptly
Letting you know cost early
Advice on service options and costs
Overall quality
Overall quality: percent who rated shop "adequate" or "superior"
Complaints for Capital Auto Body of Fairfax
Number of complaints with local government consumer agencies and (complaint rate)
?
You won't find anything else like Checkbook
- Nonprofit and independent
- Takes no advertising or referral fees
- Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
- Thousands of undercover price comparisons
- Complaint counts from local consumer agencies and attorney general offices
Auto Body Shops Articles
Auto Body Shops that Do Bang-up Jobs
While even the best body shops can't undo an accident, our ratings reveal that many shops will get your car back on the road without a hitch. But our ratings also reveal that some shops may compound your misery with lousy work.
Avoiding a Big Dent in Your Wallet When Paying for Auto Bodywork
Because insurance companies pay for most repairs, for most auto body repair customers cost is a less important consideration than quality. But if you’re picking up the tab, how much the shop charges is important.
Dealing with Your Insurer When Your Car Needs Body Repairs
If your insurance or another party’s insurance will pay for your repair, make sure the insurance company doesn’t cut corners. Your shop can be an expert ally in this effort, but you also must make the right moves.
Check the Quality of Bodywork Repairs Before You Leave the Shop
When the shop tells you your car is ready, inspect it carefully—by eye and by touch.
Consumer Comments for Capital Auto Body of Fairfax
Jul 23, 2015
Mar 10, 2015
Unfortunately, this experience didn't go so well. While the main damage repair was done correctly; I had asked them to also buff out some scratches I made on the roof when I tied on a light weight flat box. That work came out ok, however a rather noticeable ding and two smaller ones were incurred. Pete the manager would not acknowledge fault, however he did eventually give me a $100 credit and didn't charge me for the buffing. He said they don't do PDR work, so I got a quote from another shop for $150 for the primary ding alone.
What was further annoying is that yesterday when I went with my son for our weekly shopping at Aldi's (you need a quarter to retrieve a shopping cart) I discovered that the whole change tray of $3-$4 in quarters was empty...had been in there for a year...I'm sure glad I took my GPS and USB music stick with me when I dropped off the car.
Feb 14, 2015
...and 6 more consumer comments for Capital Auto Body of Fairfax