Best Buy

9652 Main St
Fairfax, VA 22031703-764-7440
Checkbook's Top Rating (Checkbook's top rating)
Quality NO

Consumer Ratings for Best Buy — 19 Ratings

Percent of customers who rated service "superior" for: | = average for all computer stores
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Consumer Comments for Best Buy

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Consumer from Fairfax, VA
Apr 08, 2018
bestbuy cant compete with micro center
Consumer from BURKE, VA
Aug 20, 2014
Best Buy has always been a big help when I bought my last four computers. They know their products and after a few questions of me, can recommend what computer will best suit my needs.
Consumer from Washington, DC area
Sep 14, 2010
My experience is with their " geek squad". I took a 3yr old Dell Inspiron to them to simply have memory added and to remove Vista and install Windows 7. Two days later I received a call that my computer (that worked perfectly well at home) had literally blown up. They had installed the OS and left it running overnight -- I don't know why it ran all night but I'm guessing it's standard procedure. In the a.m., they could not shut the computer off so they pulled the plug. Then they were not able to start it again, so they installed a new power source into the computer, turned it on, and it caught on fire. The only thing the young manager would do for me is give me 10% off a new computer. That's it, they destroyed a good working computer and would not admit it was their fault. I will never shop at any Best Buy again.