Capital Saunas

11226 Waples Mill Rd #C
Fairfax, VA 22030 703-359-2807

Ratings

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Consumer Ratings for Capital Saunas — 2 Ratings

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Percent of customers who rated service "superior" for:
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Consumer Comments for Capital Saunas

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Consumer from Vienna, VA
Aug 27, 2022
Not Recommended
Bought a sauna for them, which was delayed due to supply chain issues beyond what was expected. Very difficult to get updates, and would often not return calls/emails. I repeatedly asked multiple people, if I needed any special electrical work, and was told no, it just plug into the wall(which was not the case). If I would have known, would have had electrician come out in advance. Also, I filled out a lengthy installation form, and asked to avoid a certain time of day. They completely ignored it. Installation people were fine. I expect the sauna will work fine, but their support staff makes it not worth the aggravation of dealing with them.
Consumer from ANNANDALE, VA
Jan 14, 2018
Not Recommended
Took numerous calls to get my spa concerns addressed -- and I'm still waiting after two months for the completion of work