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7237 Lee Hwy
Falls Church, VA 22046703-893-8847
Checkbook's Top Rating (Checkbook's top rating)
Quality NO
Price NO

Prices for AVS

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Consumer Ratings for AVS — 17 Ratings

Percent of customers who rated service "superior" for: | = average for all appliance repair services
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Complaints for AVS

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Number of complaints with local government consumer agencies
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Areas Served by AVS:

  • Alexandria
  • Arlington Co.
  • Fairfax Co.
  • Loudoun Co.

Types of appliances company repairs:

  • Electric ranges
  • Freezers
  • Garbage disposers
  • Gas dryers
  • Gas ranges
  • Dishwashers
  • Refrigerators
  • Washing machines

Consumer Comments for AVS

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Consumer from ANNANDALE, VA
Aug 22, 2012
Run as fast as you can away from AVS! This company replaced the agitator in my washing machine ($298), told me there was a year warranty on it. I called back 3 months later to say that it wasn't working, it took them 3 weeks to finally get someone there. Turned out to be the owner (who showed up, I think because I started calling them so much after I took off work twice and was stood up both times by them). Instead of fixing the agitator (he had no tools with him) he actually told me to go to Home depot and get a special glue that would make metal stick to plastic and get my husband to fix it. He said I had a 90 day warranty, then said he'd check his record and call me back, but he never did. I think when they said they replaced the part, they really just put a patch on it and charged me $298. I've asked them for the $298 back but have gotten no reply. They were extremely rude, condescending and just awful. The owners wife answers the phone and laughed at me when i got upset after being stood up twice. They should not be allowed to run a business. I also reported them to the BBB.
Consumer from ANNAPOLIS, MD
Dec 23, 2011
I hired this company in 2007 to replace the defrost heater in our side-by-side refrigerator for the first time. It cost us $189 for the job then. The heater failed again this year, and we hired the same company to do the repair. It cost us $329 this time, a $140 increase that I feel is unjustifiable.