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Custom Stonescaping

Falls Church, VA 22046 703-407-8663

Ratings

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Consumer Ratings for Custom Stonescaping — 7 Ratings

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Consumer Comments for Custom Stonescaping

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Consumer from Arlington, VA
Jul 07, 2023
Not Recommended
The reason That there are no complaints for this vendor is that their standard contract forbids the client from posting them unless the customer has been through Custom Stonescaping's chosen Arbitration program or prevailed in a lawsuit.
Consumer from Alexandria, VA
May 04, 2021
Recommended
I contracted with CS for a serious drainage issue that was turning my backyard into a swamp with every rain storm. I also requested a patio be installed to compliment a new deck build. I received four estimates and CS was very reasonable compared to the other proposals approach and materials. CS and the PM Ron Jacques gave me by far the best approach to resolving my drainage issues both on paper and in practice. What impressed me most was how flexible Ron was once the job started as I added on a number of additional drainage remedies to the original design that we both agreed would e beneficial. Surprisingly, the additional work was very reasonable (downright cheap) . As Ron noted, given that the crew was already here he was not going to charge me a fully "loaded" price for the mods. The paver work was very good and they even came back 2 weeks later to touch up the polymeric fill that my deck painters had washed away during paint prep.
Consumer from Bethesda, MD
Apr 27, 2021
Recommended
Custom Stonescaping submitted one of three estimates for a French drain to deal with runoff from a neighbor's property during rainstorms. Though their estimate was far from the lowest, their proposed design was clearly both the simplest and most comprehensive in dealing with the problem. The work was done efficiently with few immediate problems; however, in spite of repeated assurances about the viability of transplanted vegetation, we will have to replace quite a bit of shrubbery and most likely a plum tree close to the excavation site. So though the project entailed these "hidden costs," overall we were happy with Custom Stonescaping. One caveat: After the completion of the project, we asked for estimates for some minor masonry and a modification of the drainage system. Custom Stonescaping's estimate for the masonry was double the next highest and more than triple the other estimate we got for the drainage modification.

...and 4 more consumer comments for Custom Stonescaping

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