Costco

10701 Sudley Manor Dr
Manassas, VA 20109 703-368-6894

Ratings

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Consumer Ratings for Costco — 32 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Staff attitudes/atmosphere
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Costco

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Consumer from Gainesville, VA
Feb 10, 2024
Recommended
Have bought numerous sets of tires at this Costco location. Service is good. Prices are fair. Without an appointment the wait time can be extreme if they are busy. Not always easy to get a convenient appointment, but for the price and quality of service it is worth the wait if an appointment isn't available.
Consumer from Centreville, VA
Apr 04, 2023
Not Recommended
In March, I saw the bays were empty and thought I would get my tires rotated as they were due. I asked the attendant if they could oblige and rotate my tires. He thought a few seconds and asked if I had an appointment and then proceeded to tell me an appointment is required. As I was leaving the store, I noticed this tech in the bay playing around with a coworker. I called the store mgr - who was very polite and said an appointment is not required when they are not busy and offered that I come back. I kindly told him respectfully that I would trust them to rotate my tires. He apologized and said he understood.
Consumer from Bristow, VA
Feb 18, 2023
Recommended
Can't beat their prices

...and 29 more consumer comments for Costco