Auto Body Shops
Excel Auto Body
Springfield, VA 22153703-912-6600
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- Complaint counts from local consumer agencies and attorney general offices
Auto Body Shops Articles
How to Find a Good Auto Body Shop
While even the best body shops can't undo an accident, our ratings reveal that many shops will get your car back on the road without a hitch. But our ratings also reveal that some shops may compound your misery with lousy work.
Ask About Source of Replacement Parts
In addition to checking how shops were rated by their customers, judging how well shops communicate, and certifications, ask about the source of any parts that will be used. There is some concern over the quality of used and aftermarket parts.
How to Avoid Overpaying for Auto Body Work
Since insurance companies pay for most repairs, for most auto body repair customers price is less important than quality. But for work paid for by the customer, price is an important consideration.
Advice for Dealing with Your Insurer and Auto Body Shop
Choosing a good shop is an important step toward obtaining quality service, but certainly not the only one. How you deal with your shop and, when you’re involved in accidents, with your insurer, are equally important.