Trek Bicycle Vienna

224 E Maple Ave
Vienna, VA 22180 703-281-2004
Checkbook's Top Rating
For sales service
For repair service
For prices of repairs NO

Prices for Trek Bicycle Vienna

Checkbook's price comparison score for repairs what is this?
?

Consumer Ratings for Sales Service for Trek Bicycle Vienna — 172 Ratings

Register here and see full info on Trek Bicycle Vienna, FREE.
Percent of customers who rated service "superior" for: | = average for all bike shops
Overall Quality what is this?
?
?%    
Advice on choice and use of products what is this?
?
?%    
Promptness of service what is this?
?
?%    
Staff attitudes/atmosphere what is this?
?
?%    
Ease of looking at/testing products what is this?
?
?%    
Reliability (standing behind products) what is this?
?
?%    

Consumer Ratings for Repair Service for Trek Bicycle Vienna — 311 Ratings

Register here and see full info on Trek Bicycle Vienna, FREE.
Percent of customers who rated service "superior" for: | = average for all bike shops
Overall quality what is this?
?
?%    
Doing work properly on first try what is this?
?
?%    
Starting and completing work promptly what is this?
?
?%    
Letting you know cost early what is this?
?
?%    

Consumer Comments for Trek Bicycle Vienna

Register here and see full info on Trek Bicycle Vienna, FREE.
Consumer from Manassas, VA
Mar 14, 2022
Knowledgeable about all kinds of cycling. Large inventory of goods for various cycling disciplines; MTB, Road, E-bikes, Touring. Extremely pleasant and helpful. Don't hover!
Consumer from Reston, VA
Feb 08, 2022
Spokes locations have been sold off to Trek, Inc. which means less variety in bikes and equipment going forward in 2022 and beyond. When did buying a bicycle become such an expensive proposition? So it pays to have good service, selection and cutomer relations. Hoping for the best in the future. There are other choices to be had in the metro area, so check around at other bikes stores to see a fuller range of bike manufacturers. There is not a gteat amou/nt of price competition in the bike arena these days.
Consumer from Arlington, VA
Jan 21, 2022
Bought an e-bike there in 2020, and took it in a month later when the torque control started having problems. At first they said they could find nothing wrong with it. When I insisted, they said they would contact the manufacturer - - who indeed said to them in 2021 that this was a widespread problem with the model. They, and their colleagues at the Spokes on Wilsom Blvd, tried various things in 2021 they hoped would fix the problem, but they were not successful. Eventually, both stores told me there was nothing they could do short of replacing the entire rear wheel. They would not do that as warranty service. Basically I got the impression throughout that they simply did not know how to fix electrical systems in e-bikes. It also did not seem to be something they wished to learn from the manufacturer, as they sell far more non-electrics from the same huge manufacturer.

...and 35 more consumer comments for Trek Bicycle Vienna