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Appleton Campbell

285 Alwington Blvd
Warrenton, VA 20186 540-347-0765
Checkbook's Top Rating
Quality NO
Price NO**

Prices for Appleton Campbell

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Consumer Ratings for Appleton Campbell — 19 Ratings

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Percent of customers who rated service "superior" for: | = average for all plumbers
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Complaints for Appleton Campbell

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Areas Served by Appleton Campbell:

  • Fairfax Co.
  • Prince William Co.

Consumer Comments for Appleton Campbell

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Consumer from WARRENTON, VA
Mar 30, 2024
I used to think very highly of this company, but not any more. They now aggressively "up sell", which is a red flag in itself. Their prices have also increased at a pace that cannot be explained by inflation or post-pandemic supply chain issues. Nonetheless, because of my good history with them, I decided to hire them earlier this year to replace my sump pump system, which they had installed about twelve years ago. After changing out the pump and battery backup, the installer showed me where the interior discharge piping was leaking. He said fixing the leak would cost me another $1200! First of all, replacement of the discharge piping was to have been part of the overall system replacement job, just like it had been twelve years before. And second, the piping had not been leaking before the installer started working; the leak was new, something he had caused. In other words, they wanted me to pay again for that part of the job, because of a problem they had caused. But at that point, with a leaking pipe, I had no better choice than to pay the additional $1200. Later, I made a written complaint (via email) to the managers of the company. At first, they wouldn't budge, but I persisted. Eventually, after much back and forth on the issue, they finally refunded the $1200 additional charge. Eventually, they did the right thing, but they should have done the right thing from the start.
Consumer from Leesburg, VA
Jan 03, 2024
I've used Appleton Cambell for a few plumbing projects. These include excavation and identifying an underground leak which they resolved effectively and for a reasonable cost. I've also had the company replace a toilet and hot water heater. All work was performed expertly with great communication. They work on your schedule not theirs which is almost unheard of these days. All personnel are knowledgeable and polite. I highly recommend Appleton Cambell.
Consumer from Washington, DC
Oct 11, 2023
Great plumbing service

...and 6 more consumer comments for Appleton Campbell

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