Sound Credit Union

Checkbook's Top Rating (Checkbook's top rating)
Quality NO

General Info for Sound Credit Union

Approximate number of branches in metro area
23

Consumer Ratings for Sound Credit Union — 102 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for Sound Credit Union

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Consumer from Tacoma, WA
Mar 19, 2019
We joined this credit union 20 years ago when it was a small credit union and everyone there knew us. Now it has gotten too big. I have to wait on the phone for up to 30 minutes just to speak with someone. It's crazy!
Consumer from University Place, WA
Oct 04, 2018
Long time member. Highly satisfied.
Consumer from Redmond, WA
Sep 27, 2018
Since they transitioned to a new computer system it has been harder and harder to resolve issues over the phone or inside the bank. The people in the branch I go to don"t seem to know what procedures are implemented through the main bank which is frustrating in the least.

...and 29 more consumer comments for Sound Credit Union

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