Umpqua Bank

Checkbook's Top Rating (Checkbook's top rating)
Quality

General Info for Umpqua Bank

Approximate number of branches in metro area
50

Consumer Ratings for Umpqua Bank — 48 Ratings

Percent of customers who rated service "superior" for: | = average for all banks
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Consumer Comments for Umpqua Bank

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Consumer from Seattle, WA
Sep 11, 2018
Generally very happy with service provided by Umpqua. I don't often have to interact with the staff in person, but when I do, I leave satisfied. The staff doesn't always know right off how to handle some less common things, but they always work to chase down the answer promptly (which is all that I can ask for).
Consumer from Redmond, WA
May 07, 2018
got the construction loan for my new home. Their service is good and fast, although the closing cost is not cheap.
Consumer from SEATTLE, WA
Nov 24, 2017
/During "regular" hours, service is great; however, Umpqua is not available 24/7. I believe all customers should have access to customer service available 24 hours a day.

...and 6 more consumer comments for Umpqua Bank