How to Get a Good Price for a Move
Last updated May 2024
Good service is only part of the equation—you also want a good price. You’ll find tremendous price differences from equally reliable moving companies.
Local Moves
For local moves (usually of 50 miles or less), companies typically charge based on hourly rates for the number of workers and number of hours it takes to pack, load, move, and unload household goods. If you get help packing, the price will also include a charge for any company-supplied containers.
The only way to get a good price is to shop around. Ask several movers to provide written estimates.
In many states, most companies are permitted to offer an estimate with a cap—you won’t pay more than the cap, and you’ll pay less if it takes less time than the estimate. But in some states, companies are allowed only to provide nonbinding estimates of how long moves will take and how many workers they propose to do the work.
If you can, we strongly recommend that you get an estimate with a cap or a binding estimate. Otherwise, the company may work slowly, and you’ll pay more than estimated. Also, without a binding price from each company, you lack a sound basis for comparing companies’ prices.
Make sure your quote details services to be performed and goods to be transported. Otherwise, on moving day you may find yourself in a dispute with a mover who wants to charge you extra for work you thought was included. Prepare a written inventory describing the rooms and major items to be moved; then have the estimate refer to this list, with an attached copy.
Interstate Moves
For interstate moves, companies usually calculate their prices using a formula that factors in mileage and the weight of the goods they’re transporting. They also add special charges for packing and exceptional matters, such as storage, extra stops, and waiting time.
Most companies provide nonbinding estimates that detail their pricing formulas, with their actual prices determined during the move itself; the truck is weighed before and after your load is added. For movers that estimate costs this way, federal law prevents them from charging customers more than 10 percent above the initial estimate at the time of delivery, but the mover can still bill you for any remaining charges 30 days after delivery.
Alternatively, some movers offer binding estimates. You will pay no more and no less, as long as you make no changes to the job. If you add work after the estimate is prepared—additional furniture, for instance—your estimate will be refigured.
In preparing binding estimates, moving companies consider the same factors as when they prepare nonbinding estimates—weight, miles, special circumstances, etc. Having estimators follow similar guidelines ensures carriers that different agents will prepare similar bids. That’s important because the revenue of carriers, independent driver-operators, and destination-city agents are all affected by the price charged by the booking agent. But guidelines for binding bids are important only for the company’s internal purposes: You pay the bottom-line quoted price even if the load weighs far more or less, or packing takes far longer or shorter than expected.
Many companies offer a third option: estimates with a binding maximum, usually referred to as a “not-to-exceed price.” You won’t have to pay more than the maximum, but you’ll pay less if your load is lighter than expected.
The easiest way to compare movers is to get binding estimates or estimates with a binding not-to-exceed price. If you don’t yet know which items you will move, you can use a nonbinding estimate for the long-haul charges. Get estimates in writing, and understand what each estimate does and does not include. Not getting a binding total price for the packing and packaging materials portion of the job is risky, however, because you’ll have no way to make sure the company packs efficiently.
