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Rosati's Pizza

1147 McHenry Rd
Buffalo Grove, IL 60089 847-634-0039

Ratings

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Consumer Ratings for Rosati's Pizza — 1 Ratings

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Percent of customers who rated service "superior" for:
Doing service properly
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Promptness/responsiveness
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Pleasantness
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Consumer Comments for Rosati's Pizza

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Consumer from BUFFALO GROVE, IL
Jul 27, 2025
Not Recommended
This Rosati's is in need of improvement in pricing/customer service, providing food that follows the corporate guidelines and wait times. When the customer was overcharged (the price on the menu was less than what was charged) the cashier gave excuses and was difficult when talking to the customer. The amount of beef in the Italian beef sandwich was underweight (less than 1/2 of what is required) per corporate guidelines. The wait time for a takeout order was 4 times what was quoted by the cashier. A letter to the corporate office was dismissed and the customer was told to follow-up with the local franchise. Avoid going to this establishment.

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