Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Ask Asa: Avoiding Valentine's Day flower scams
February 03, 2022 | ABC Savannah

Feds Can Save on Their Healthcare
January 31, 2022 | GovExec

How to find quality pet care — without spending a fortune
January 27, 2022 | The Washington Post

Ask Asa: These consumer strategies can save you money
January 27, 2022 | ABC Savannah

How to find a reliable and affordable house painter
January 24, 2022 | The Washington Post

Water in the basement? It might be a simple fix.
January 20, 2022 | KOMO News

How not to get ripped off hiring a company for tree service
January 05, 2022 | WTOP-FM

Clear choices: Get the best buys on eyeglasses and contacts
January 02, 2022 | The Philadelphia Inquirer

Your game plan for a home renovation project
December 27, 2021 | The Washington Post

Read the fine print: What consumers should know about home warranties
December 23, 2021 | MarketWatch

What you need to know about 'buy now, pay later' plans before you sign up
December 21, 2021 | KARE-TV

There's still time to score holiday deals
December 14, 2021 | KARE-TV

Open Season: Shop online and on company time for your health plan
December 08, 2021 | Federal News Network

In Twin Cities area, options for life insurance are dizzying in scale and price
December 04, 2021 | Minneapolis Star-Tribune

Popular Mechanics: Boston Area's Top Auto Repair Shops
December 03, 2021 |

Vehicle service contract plans are bad deals for most drivers
December 01, 2021 | The Philadelphia Inquirer

Randy Responds: Buy Now, Pay Later
November 30, 2021 | NBC Los Angeles

Why a Home Warranty May Not Give You the Fix You Crave
October 27, 2021 | Yahoo Finance

How to find a plumber you can trust — and how to avoid needing one
October 27, 2021 | The Washington Post

Your Biggest Questions About Remodeling, Answered
October 22, 2021 | Washingtonian