Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Car insurance rebates are coming, but are they enough?
May 14, 2020 | Minneapolis Star Tribune

What to look for when hiring an electrician
May 13, 2020 | The Washington Post

Equifax, Experian, and TransUnion offering free weekly credit reports through April 2021
May 06, 2020 | WJLA-TV

Save big by shopping around for homeowners insurance. Here’s how.
May 04, 2020 | The Seattle Times

Premium advice: Shop around for car insurance
May 02, 2020 | Minneapolis Star Tribune

Don’t pay a premium price for car insurance
May 02, 2020 | San Francisco Chronicle

Tracking down your stimulus check and other consumer questions
April 30, 2020 | WGN Radio

How to save $500 or even $1,000 a year on car insurance in the Philly area
April 29, 2020 | The Philadelphia Inquirer

What to do if you can't make your car insurance payments
April 27, 2020 | KOMO News

Your rights as an airline passenger during Covid-19
April 24, 2020 | WTOP-FM

As auto insurers offer COVID refunds, now is a good time to shop around
April 23, 2020 | WJLA-TV

How to hire (or be) a lawn-care hero
April 22, 2020 | The Washington Post

How to find the best-rated tree-care services companies in the Philadelphia area
April 11, 2020 | The Philadelphia Inquirer

Keeping trees healthy can require professional help
April 05, 2020 | San Francisco Chronicle

Need electrical work in your home? Here's how to find a pro in the Twin Cities
April 04, 2020 | Minneapolis Star Tribune

What you can do to keep your home safe
March 15, 2020 | The Philadelphia Inquirer

What to know about travel coverage amid coronavirus concerns
March 11, 2020 | WTOP

Stay in Your Comfort Zone: Puget Sound Area's Top HVAC Services
March 11, 2020 |

How to Choose a Home Inspector
March 04, 2020 | Consumer Reports

Should You Get Travel Insurance Amid Coronavirus Concerns?
March 03, 2020 | NBC Chicago