Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

How to Save on Cell Service
August 28, 2021 | KGO Radio

Take KARE of your money: Do you really need an extended car warranty?
August 24, 2021 | KARE-TV

Are home warranties worth it?
August 21, 2021 | KIRO-TV

How Online Grocery Shopping and More Pandemic Habits Are Saving You Money
August 19, 2021 | Yahoo Finance

Why this DC-area-based consumers’ group advises against buying vehicle service contracts
August 17, 2021 | WTOP

Things to do, and questions to ask when hiring a contractor
August 16, 2021 | KOMO Radio

Upgrade Your Kitchen—for Less
August 05, 2021 | Consumer Reports

Wallpaper is back, and there are more options than ever
August 02, 2021 | KOMO Radio

How to avoid filling up landfills if you want to get rid of unwanted stuff
July 31, 2021 | WTOP

Shopping for new flooring takes research, and a knack for sorting many options
July 31, 2021 | Minneapolis Star Tribune

Questions to ask before hiring a housecleaning service
July 23, 2021 | WTOP

Making a move soon? Here’s how to find a reputable company and avoid scams.
July 19, 2021 | The Washington Post

Relocating This Summer? Hire a Reputable Moving Company ASAP
July 16, 2021 |

Used cars sold with safety issues? New law would require recall problems to be repaired first
July 05, 2021 | ABC 15 Arizona
July 04, 2021 | The Philadelphia Inquirer

Need help with your lawn? How to hire a pro in the Twin Cities area
July 03, 2021 | Minneapolis Star Tribune

15 painless ways to reduce your home’s energy use
March 15, 2021 | The Washington Post

Consumer Advocates Pushing for Mandatory Recall Repair Rule for Used Car Dealers
March 05, 2021 | The Detroit Bureau

Practical steps to cut the biggest parts of home energy use
March 05, 2021 | The Philadelphia Inquirer

Some used cars pose dangerous safety issues
February 25, 2021 | ABC Savannah