Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

How to get the best deal when having your groceries delivered
May 02, 2023 | FOX Chicago

Hotel Booking is a Post-Truth Nightmare
May 01, 2023 | The Atlantic

IRS makes significant inflation adjustments for 2023 tax year
April 15, 2023 | KOMO News
March 01, 2023 | The Washington Post

Popular chains scale back value of loyalty and rewards programs
March 01, 2023 | NBC's Today Show

Shoppers say loss of H Street Walmart will hit the wallet hard
February 28, 2023 | DC News Now

How to choose the right home security system
February 28, 2023 | KOMO 4 Seattle

Robert Krughoff, founder of Consumers’ Checkbook, dies at 80
February 26, 2023 | The Washington Post

Car insurance rates are skyrocketing. Here are some reasons why
February 23, 2023 | 6ABC Philadelphis

Ask Asa: Making Sense of Travel Insurance
February 23, 2023 | ABC Savannah

The best D.C.-area grocery chain, according to customer rankings
February 21, 2023 | The Washington Post

Expert shares tips on selling unwanted used household goods, clothing
February 20, 2023 | ABC 7 Washington

Consumers’ Checkbook investigates sale prices disguised as deals
February 16, 2023 | CBS Chicago

Tips for Buying Valentine's Day Flowers
February 09, 2023 |

Big Box v. Independent: Picking the Right Hardware Store for You
February 08, 2023 | NBC Washington

Consumers' Checkbook: Sales are rarely deals
February 06, 2023 | KOMO 4 Seattle

Comparing Local Hardware Stores
February 05, 2023 | Minneapolis Star Tribune

Considering having your home’s air ducts cleaned? Don’t.
January 31, 2023 | The Philadelphia Inquirer

Considering having your home’s air ducts cleaned? Don’t.
January 31, 2023 | The Philadelphia Inquirer

Ways to Secure Your Home for Less
January 26, 2023 | WGN Radio