Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Consumers’ Checkbook Provides Ratings and Price Research to Help Consumers Make Educated Decisions on Key Services
October 28, 2019 | BadCredit.org

How to Find Good Tree Care Service In the Seattle Area
October 23, 2019 | Patch.com

How to find a reliable and low-priced appliance repair service
October 21, 2019 | The Washington Post

Should your real estate agent give you referrals when you're buying or selling a home?
October 15, 2019 | USA Today

What to Know About Cash Back for Shopping Websites
October 14, 2019 | NBC Washington

Need a house cleaner? Here are hiring tips to ensure your home is both tidy and secure.
October 08, 2019 | The Washington Post

Is pet insurance worth it?
October 08, 2019 | Insurance Matters

How to save on framing
October 07, 2019 | KOMO News

Don’t Fall For Online Hotel Booking Trick, Says Consumer Advocate
October 07, 2019 | CBS Boston

Ready to move? Get prices from several moving firms but pin down the details
October 05, 2019 | Minneapolis Star Tribune

Ratings, prices and everything else you need to find a high-quality vet in Philadelphia area
October 05, 2019 | The Philadelphia Inquirer

Choosing the right vet for your pet
October 04, 2019 | San Francisco Chronicle

Is your glass half full or half empty? Check your health plan
October 04, 2019 | Federal News Radio

Tips on Home Warranties
September 25, 2019 | WCAU-TV

North Nashville woman claims repair work prices was more than she expected
September 25, 2019 | WSMV-TV

Warning about payment apps, money transfer services like Zelle
September 24, 2019 | WPVI-TV

Is Travel Insurance Worth It? Here’s When You Should Definitely Purchase It
September 21, 2019 | Bustle.com

How to Get Cash Back for Holiday Shopping Online
September 19, 2019 | NBC Boston

New Ratings: Boston Area's Best Places To Buy Glasses, Contacts
September 16, 2019 | Patch.com

How hotel-book sites use misleading info to pressure customers
September 10, 2019 | FOX Chicago