Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

What to look for when you join a gym or health club
January 09, 2020 | KOMO News

How to find a reliable and affordable HVAC company
January 07, 2020 | The Washington Post

Pet reset: Finding a good dog groomer
January 04, 2020 | Star Tribune

What you need to know before you hire a carpet cleaner
December 17, 2019 | The Washington Post

What should you know before getting laser eye surgery?
December 10, 2019 | KGO-TV

Fake sales are on the rise but here's how to spot the real ones
December 10, 2019 | KARE-TV

Top Dogs: Find the Best Kennels in the Puget Sound Area
December 05, 2019 |

TC Consumer Checkbook Fall findings
December 05, 2019 | KARE-TV

Score a cushy deal on furniture
November 30, 2019 | Minneapolis Star Tribune

Bike stores that will make it an easy ride
November 29, 2019 | San Francisco Chronicle

Consumers’ Checkbook Provides Ratings and Price Research to Help Consumers Make Educated Decisions on Key Services
October 28, 2019 |

How to Find Good Tree Care Service In the Seattle Area
October 23, 2019 |

How to find a reliable and low-priced appliance repair service
October 21, 2019 | The Washington Post

Should your real estate agent give you referrals when you're buying or selling a home?
October 15, 2019 | USA Today

What to Know About Cash Back for Shopping Websites
October 14, 2019 | NBC Washington

Need a house cleaner? Here are hiring tips to ensure your home is both tidy and secure.
October 08, 2019 | The Washington Post

Is pet insurance worth it?
October 08, 2019 | Insurance Matters

How to save on framing
October 07, 2019 | KOMO News

Don’t Fall For Online Hotel Booking Trick, Says Consumer Advocate
October 07, 2019 | CBS Boston

Ready to move? Get prices from several moving firms but pin down the details
October 05, 2019 | Minneapolis Star Tribune