Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

What you can do to keep your home safe
March 15, 2020 | The Philadelphia Inquirer

What to know about travel coverage amid coronavirus concerns
March 11, 2020 | WTOP

Stay in Your Comfort Zone: Puget Sound Area's Top HVAC Services
March 11, 2020 |

How to Choose a Home Inspector
March 04, 2020 | Consumer Reports

Should You Get Travel Insurance Amid Coronavirus Concerns?
March 03, 2020 | NBC Chicago

Consumer group urges caution using app-based, on-demand dog walkers
March 03, 2020 | WTOP

Homeowners insurance: Save money in 2020
February 29, 2020 | Minneapolis Star Tribune

Best Bay Area garden centers
February 28, 2020 | San Francisco Chronicle

Kevin Brasler explains how you can save on your homeowners insurance
February 27, 2020 | WGN Radio

Airbnb considers changing how rental prices are displayed after complaints about extra, hidden fees
February 27, 2020 | KGW-TV

Benefits of switching homeowners insurance: Is it right for you?
February 27, 2020 | ABC 7 San Francisco

For dog-walking apps, it’s user beware
February 25, 2020 | The Washington Post

6 ways to save money on your homeowners insurance
February 24, 2020 | The Washington Post

What it really means when travel sites say there's 1 hotel room left
February 11, 2020 | Good Morning America

Get the best Valentine’s Day blooms for your buck
February 10, 2020 | The Philadelphia Inquirer

Save money on flowers, warning if you buy them online
February 07, 2020 | ABC 7 San Francisco

Homeowners turn to technology for more than just window dressing
February 06, 2020 | The Washington Post

TWEET EMAIL 7 ON YOUR SIDE QUICK TIP: How much does your vacation rental really cost?
February 06, 2020 | ABC 7 San Francisco

How to find a good locksmith
February 04, 2020 | The Washington Post

How to shop for a top-notch plumber in the Twin Cities
February 04, 2020 | Minneapolis Star Tribune