Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

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May 17, 2022 | The Washington Post

Do you really need to dry-clean that?
May 17, 2022 | The Washington Post

Travelers warned to use airline credits before they expire
May 16, 2022 | FOX Boston

New Cars Come with High Prices Over MSRP
May 10, 2022 | ABC Chicago

Is Subscription Shopping Smart?
May 10, 2022 | AARP

Ready to buy your spring plants? A few tips from
May 06, 2022 | Northwest News Radio

Do your survivors a favor and leave a paper trail for finding what’s important
May 06, 2022 | WTOP

Is that old sofa worth reupholstering? Here’s what to consider.
May 03, 2022 | The Washington Post

Tips to find the right dentist in the DC area to help make you smile
May 03, 2022 | WTOP

Carmakers Hope to Cash Out on Software and Subscriptions
May 03, 2022 | ABC Denver

Buying an electric car? Here are key facts and tips.
May 01, 2022 | The Philadelphia Inquirer

Prepare to haggle amid wide pricing variations at appliance dealers in Twin Cities
April 30, 2022 | Star Tribune

The Pros and Cons of Pet Insurance
April 28, 2022 | ABC Savannah

Electric Cars and Crypto Crooks
April 26, 2022 | WGN Radio

‘Right to Repair' Bill Aims to Give Consumers Product Fix Choices
March 23, 2022 | NBC Washington

How to find a reliable and affordable solar-panel installer
March 07, 2022 | The Washington Post

Tips for finding a great — and affordable — dentist
March 02, 2022 | The Washington Post

Ask Asa: Avoiding Valentine's Day flower scams
February 03, 2022 | ABC Savannah

Feds Can Save on Their Healthcare
January 31, 2022 | GovExec

How to find quality pet care — without spending a fortune
January 27, 2022 | The Washington Post