Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006
[email protected]

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

15 painless ways to reduce your home’s energy use
March 15, 2021 | The Washington Post

Consumer Advocates Pushing for Mandatory Recall Repair Rule for Used Car Dealers
March 05, 2021 | The Detroit Bureau

Practical steps to cut the biggest parts of home energy use
March 05, 2021 | The Philadelphia Inquirer

Some used cars pose dangerous safety issues
February 25, 2021 | ABC Savannah

Pipe dreams: Find the Puget Sound area's best plumbers
February 23, 2021 | Patch.com

How consumers should Use J.D. Power ratings for car shopping
February 22, 2021 | Forbes

How to find a rock-solid mason for your home
February 22, 2021 | The Washington Post

Consumer groups say water-sewer line plans often misleading and unnecessary
February 21, 2021 | Investopedia

Instacart might be costing you more than you realize
February 11, 2021 | NBC Los Angeles

DIY Arrangements May Be Best Way to Save on Valentine's Day Flowers
February 10, 2021 | NBC Washington

Do you need water and sewer line insurance?
February 08, 2021 | NBC Minneapolis

What to do when the auto repair shop doesn't fix the problem
February 04, 2021 | KOMO Radio Seattle

Which computer stores offer the best advice and service?
February 03, 2021 | The Philadelphia Inquirer

Buying someone else's problems: how to avoid a used car with safety recalls
February 01, 2021 | FOX Minneapolis

What you should know before buying your next used car
January 26, 2021 | ABC Philadelphia

Home maintenance tasks for the winter and throughout the year
January 25, 2021 | The Washington Post

4 things to do before deciding to buy hearing aids
January 13, 2021 | WTOP-FM

Did the premiums eat your paycheck?
January 12, 2021 | Federal News Network

Popular mechanics: How to get high-quality, affordable, hassle-free auto repair
January 03, 2021 | The Philadelphia Inquirer

Here's how to find hassle-free auto repair in the Twin Cities
January 02, 2021 | Minneapolis Star Tribune