Press Room

Contact Information

Jamie Lettis
Public Relations Director
(202) 454-3006

About Consumers' Checkbook/Center for the Study of Services

Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.

Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.

Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings, Guide to Health Plans for Federal Employees, Guide to Top Doctors, and Consumers' Guide to Hospitals.

Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.

Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or

Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.

Checkbook in the News

Checkbook survey rates Puget Sound area bike shops with tips on how to buy a bike
June 18, 2019 | KOMO-TV

How to avoid being taken to the cleaners when buying carpet
June 14, 2019 | WTOP-FM

Finding a good appliance repair service
June 10, 2019 | KOMO-FM

How to Choose a Home Inspector
June 08, 2019 | Consumer Reports

Which DC area garden center chains have the best plant prices?
June 07, 2019 | WTOP-FM

Need to board your pet this summer? Here’s what to consider when looking for a kennel.
June 07, 2019 | The Seattle Times

In summer of wild Minnesota weather, tips for hiring a home contractor
June 07, 2019 | Minneapolis Star Tribune

What you should know about ancestry DNA testing
June 05, 2019 | KING-TV

Moving help: How to relocate without losing your mind
June 03, 2019 | The Washington Post

Choosing The Right Assisted Living Community: Tips, Costs And More
June 03, 2019 | WAMU-FM

Finding a good mover
June 01, 2019 | San Francisco Chronicle

We tested 11 medical-alert devices, and the results are unsettling
June 01, 2019 | Minneapolis Star Tribune

Acme Was Once the Dominant Supermarket in Philly. What Went Wrong? Read more at
June 01, 2019 | Philadelphia Magazine

Taken for a Ride: What Does Trip Insurance Protect You From?
May 31, 2019 | NBC South Florida

How to find cheaper flights
May 29, 2019 | ABC 7 San Francisco

Here's how to get the best deals on plants and shrubs
May 26, 2019 |

Here are the Philly area’s cheapest appliance stores, according to undercover shoppers
May 24, 2019 | The Philadelphia Inquirer

How to save money when buying secondhand stuff
May 22, 2019 | FOX Chicago

Who has the lowest prices on pet food?
May 22, 2019 | KHOU-TV

Nailing down the best and worst hardware stores
May 20, 2019 | The Washington Post