Having carpets and rugs periodically cleaned makes them last longer and look better, and it improves your home’s air quality.

The company you hire will impact how well the job gets done, whether difficult stains are removed, how good your carpets and rugs look afterward, and how long they stay that way. With the least-competent companies you risk permanent damage from overwetting, improper or poorly mixed chemicals, improper brushing, and other shoddy practices. Our Ratings Tables reveal how area consumers have rated local carpet and rug cleaners.

Select a company whose cleaning methods suit your carpet or rugs. For lightly soiled carpet, any method performed properly is acceptable. But in most cases, you’re better off with a company that offers hot-water extraction with truck-mounted equipment. For rugs, check that the company has its own plant and uses an immersion cleaning method.

Before hiring a cleaner, ask for a written guarantee that the company will redo the job if you find it unsatisfactory. Discuss in advance whether it will or won’t guarantee to eliminate stains or other problems.

Compare prices. Most carpet and rug cleaners will quote prices for jobs via email or phone. Our Ratings Tables include information to help you determine how each company stacks up on price.