Gerald Subaru of Naperville

2379 Aurora Ave
Naperville, IL 60540 630-355-3900

Ratings

?
?%    

Consumer Ratings for Gerald Subaru of Naperville — 10 Ratings

Register here and see full info on Gerald Subaru of Naperville, FREE.
Percent of customers who rated service "superior" for:
Advice on choice and use of products
?
?%    
Staff attitudes/atmosphere
?
?%    
Reliability (standing behind products, delivering on time, etc.)
?
?%    
Overall quality
?
?%    

Consumer Comments for Gerald Subaru of Naperville

Register here and see full info on Gerald Subaru of Naperville, FREE.
Consumer from Plainfield, IL
Oct 26, 2025
Recommended
They have a good relationship with their customers.
Consumer from Wheaton, IL
Oct 20, 2025
Recommended
Consumer from Naperville, IL
Jan 20, 2023
Not Recommended
Scheduled a recall service for Takata airbags. When I arrived at the dealer, I requested an oil change. Later that day I got a phone call saying my oil pan had deteriorated and they wanted to charge $500 to repair it. They also said I needed front and rear brake repairs ( which were performed less than 10,000 miles ago) and that the timing belt needed replacing ( car had 63,000 miles, this repair is recommended by Subaru at almost twice the mile. Needless to say I declined. A friend helped me remove the oil pan (it was fin by the way, only nominal rust, but solid as steel. We reinstalled it with a new gasket. Needless to say they are dishonest. I feel sorry for anyone who goes here and doesn’t have knowledge about cars.

...and 7 more consumer comments for Gerald Subaru of Naperville