Pep Boys

Name: Pep Boys
Address: 5220 Touhy Ave, Skokie, IL, 60077, US
Telephone: 847-675-5300
Price range: $
Rating: 0.5

5220 Touhy Ave
Skokie, IL 60077 847-675-5300

Checkbook's Top Rating
Quality	NO
Price

15 ratings
27% gave a "superior" overall rating
- Prices 12% lower than average
Compare 440 nearby auto repair shops
"The customer service was not good. The actual work on the car was fine."
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Prices for Pep Boys

Checkbook's price comparison score what is this?

Hourly labor rate for major mechanical repairs

Consumer Ratings for Pep Boys — 15 Ratings

Percent of customers who rated service "superior" for: | = average for all auto repair shops

Doing work properly what is this?

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Letting you know cost early what is this?

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Overall quality: percent who rated shop "adequate" or "superior" what is this?

Complaints for Pep Boys

Number of complaints with Attorney General's office and (complaint rate) what is this?

Number of complaints with BBB and (complaint rate) what is this?

Current BBB report

Makes serviced:

Acura
Alfa Romeo
Audi
BMW
Buick

Cadillac
Chevrolet
Chrysler
Dodge/Ram
Fiat

Ford
Genesis
GMC
Honda
Hyundai

Infiniti
Jaguar
Jeep
Kia
Land Rover

Lexus
Lincoln
Mazda
Mercedes-Benz
Mini

Mitsubishi
Nissan
Porsche
Saab
Subaru

Toyota
Volkswagen
Volvo

Consumer Comments for Pep Boys

Consumer from Chicago, IL
Oct 30, 2025

The customer service was not good. The actual work on the car was fine.

Consumer from Chicago, IL
Oct 20, 2025

They handled my problems correctly and in a timely matter.

Consumer from Chicago, IL
May 17, 2024

I have visited this shop before and always have a pleasant experience. Everyone is helpful and friendly.

...and 2 more consumer comments for Pep Boys

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