Best Buy/Geek Squad

701 N Milwaukee Ave #152
Vernon Hills, IL 60061 847-549-9616
Checkbook's Top Rating
Quality

Consumer Ratings for Best Buy/Geek Squad — 11 Ratings

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Percent of customers who rated service "superior" for: | = average for all computer repair shops
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Consumer Comments for Best Buy/Geek Squad

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Consumer from Mchenry, IL
May 12, 2020
I was very happy that I didn’t have to take the time to shop around
Consumer from Lincolnshire, IL
Feb 16, 2020
Took in my desktop, after a failed Windows 10 upgrade. Got the $200+ sales job with security software [TOTAL TECH SUPPORT] that I did NOT need. Tried to contact them by phone to down=grade my tasks to a simple diagnostic service. Their phone line is useless. Drove back to the store after just 4hrs total time, and they claimed to have gone thru all TOTAL TECH SUPPORT services, which were initially represented to take 3-4 days to repair. I settled with them for a $99 diagnostics fee. Don't go there; they do not listen to the customer; they are only there to sell the high $ services!