El Camino Hospital

2500 Grant Rd
Mountain View, CA 94040 650-940-7055
Checkbook's Top Rating
Complex care
Simple care
Inpatient care

Summary Ratings for El Camino Hospital

Ratings From Physicians for complex emergency care what is this?
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Ratings From Physicians for simple emergency care what is this?
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Patient ratings for El Camino Hospital — 212 Ratings

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
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Timely & Effective Care for El Camino Hospital

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How Often Hospital Followed "Best Treatment" Guidelines for Stroke Cases
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How Often Hospital Followed "Best Treatment" Guidelines for Heart Attack Cases
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Average Number of Minutes Patients Waited to be Seen by a Healthcare Professional
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Average Number of Minutes Patients Waited to Receive Care and Be Sent Home
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Average Number of Minutes Patients Waited to Receive Pain Medication for Broken Bones
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Front-line capabilities for El Camino Hospital

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Specialists always on duty
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Number of emergency department cases per year
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Trauma center designation
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Emergency medicine certified doctor always on duty
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Ratings for Inpatient Care for El Camino Hospital

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Percent of customers who rated service "superior" for: | = average for all emergency rooms
Risk-adjusted death rate for all selected case types what is this?
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Overall Rating by Patients for Inpatient Care
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Doctor's ratings for high-risk adult surgery what is this?
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The Leapfrog Group's Hospital Safety ScoreSM
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Consumer Comments for El Camino Hospital

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Consumer from Palo Alto, CA
Aug 28, 2020
At the onset of COVID I had an emergency. They had ICU dialed. I was in/ out in 3 days with a pacemaker installed. Recommend highly. Not as big as the mega-systems but you get a less overwhelming feel... locals place to be taken care of.
Consumer from Mountain View, CA
May 06, 2020
I was very disappointed by El Camino in Mountain View. My husband and I went there after a bad car wreck (chose not to ride in an ambo, but the EMTs did report out to the scene) and El Camino basically told us that they didn't want to treat us. It was a very slow night in the ER, so they were not overwhelmed, but they tried very hard to get us to agree to leave rather than get medical care. I insisted (and have decent insurance so they liked that aspect) and am glad I did, as my husband still has an injury from the wreck 9 months ago. El Camino is probably fine once you get past triage, but for folks that need medical care on a Sunday evening when everywhere is closed (but would otherwise go to urgent care if it were open), they make it clear that they feel you should wait until the next day rather than take up their time.
Consumer from Los Altos, CA
Apr 27, 2020
Cardiac arrest where every second counts. They were excellent, and the patient made a full recovery. Many thanks.

...and 33 more consumer comments for El Camino Hospital