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  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
  • Undercover price comparisons
  • Complaint counts from local consumer agencies and attorney general offices
  • Advice to help you get the best service and value

Subscribe and see 46 Chicago area computer stores


Page 2 of 346 results
Business Checkbook's
Top Rating What is this?
Quality
Ratings for Overall Quality What is this? Most Recent Comment

Apple Store

1056 Northbrook Ct
Northbrook, IL 60062 847-205-2020

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Been a big Apple supporter since a kid that’s all needed to say - Dec 31, 2023

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Best Buy

1432 Butterfield Rd
Downers Grove, IL 60515 630-620-9040

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Great customer service - Dec 29, 2023

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Best Buy

15854 S La Grange Rd
Orland Park, IL 60462 708-349-9251

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It seemed that the employees were knowledge regarding the laptops and gaming... - Dec 30, 2023

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Best Buy

7401 Lemont Rd
Downers Grove, IL 60516 630-663-0171

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Poor customer service. Not what that store used to be. Poor employee training. - Dec 30, 2023

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Best Buy

7330 191st St
Tinley Park, IL 60487 815-469-1306

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not my favorite store - Dec 30, 2023

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Best Buy

1000 W North Ave
Chicago, IL 60642 312-988-4067

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It’s one of the Best Buy stores I actually like - Dec 29, 2023

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Best Buy

5425 Touhy Ave
Skokie, IL 60077 847-933-9170

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It's a typical Best Buy. They have the brands you want and reasonable... - Dec 30, 2023

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Best Buy

615 E Palatine Rd
Arlington Heights, IL 60004 847-590-9849

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Very helpful and great selection. - Aug 19, 2020

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Best Buy

350 W Army Trail Rd
Bloomingdale, IL 60108 630-582-1070

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Good selection of products at reaseable prices. - Dec 27, 2023

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Best Buy

1561 S Randall Rd
Algonquin, IL 60102 847-458-5768

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Typically better pricing is found online and there is a lot of competition.... - Sep 20, 2021

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Best Buy

701 N Milwaukee Ave #152
Vernon Hills, IL 60061 847-549-9616

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Good brick and mortar place to shop for electronic. - Dec 30, 2023

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Best Buy

17800 S Halsted St
Homewood, IL 60430 708-957-9348

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The Best Buy brand has been loyal to my family and me for over 20 years. I... - Dec 14, 2023

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Best Buy

2301 Howard St
Evanston, IL 60202 847-570-0450

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Usually the experience is great but the computer section was not fully staffed... - Dec 21, 2023

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Best Buy

4400 E New York St
Aurora, IL 60504 630-851-0122

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Hardly carry any products anymore. Everything is by special order. - Dec 27, 2023

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Best Buy

6525 Grand Ave
Gurnee, IL 60031 847-406-3914

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There was plenty of staff in the store, I liked the fact that if I had a question... - Dec 15, 2023

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Best Buy

7600 S Cicero Ave
Burbank, IL 60459 708-229-0065

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Location and availability of electronics - the staff is knowledgeable - Dec 16, 2023

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Best Buy

1072 Willow Rd
Northbrook, IL 60062 847-205-2305

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Good selection and service - Aug 21, 2020

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Best Buy

4100 N Harlem Ave #A
Norridge, IL 60706 708-453-0141

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Can't beat the prices - Dec 16, 2023

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Best Buy

1876 S Randall Rd
Geneva, IL 60134 630-845-1986

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Store short of staff. Limited supply of products - Dec 31, 2023

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CDW

200 N Milwaukee Ave
Vernon Hills, IL 60061 847-371-6090

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Good variety, great service - Dec 14, 2023

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How we gather (and how to interpret) our data

In order to have something to sell to a wide range of buyers, most device manufacturers offer a dizzying array of options. Here are tips on how to wade through all the choices to find the right gadget for you.

Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.

Our undercover shoppers compared prices for 36 carefully specified and configured devices and found that some retailers charge as much as 20 percent more than others for the same products.

Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.

Even in our newer-is-better tech world, it often still makes sense to try to get your computer repaired before buying a new one.

Even when working with a highly rated computer repair shop, it’s important to deal with it carefully. If possible, try to speak directly with the person who does the repair work. And insist on a written, detailed estimate.