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  • Ratings and reviews by surveyed Consumers' Checkbook and Consumer Reports local subscribers
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Subscribe and see 46 Chicago area computer stores


Page 1 of 346 results
Business Checkbook's
Top Rating What is this?
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Apple Store

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Love the products better. - Aug 22, 2020

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Best Buy

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I have had too many and unresolved issues with Best Buy. In store assistance... - Sep 13, 2021

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Micro Center

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They are Apple's darling in Chicago. They started to handle Old Orchard's... - Jan 27, 2021

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Staples


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Amazon


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Only drawback is not being able to try/feel the product. There is a wide... - Sep 23, 2021

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Dell

800-474-3355

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I have been buying products from Dell for over 10yrs. - Aug 24, 2020

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Costco

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Always a good experience at Costco. No hassle returns and a great price is... - Sep 25, 2021

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Office Depot OfficeMax

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Micro Center

80 E Ogden Ave
Westmont, IL 60559 630-371-5500

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Good customer service and a good rewards program - Sep 09, 2021

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Micro Center

2645 N Elston Ave
Chicago, IL 60647 773-292-1700

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Only compliant is their employees are commission based so they tend to annoy... - Sep 13, 2021

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Abt Television & Appliance

1200 N Milwaukee Ave
Glenview, IL 60025 847-967-8830

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Long delays to deliver appliances with little guidance - Sep 27, 2021

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Apple Store

70 Oakbrook Ctr
Oak Brook, IL 60523 630-481-3470

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The phone batteries shouldn't die so fast. The customer service was great. - Aug 24, 2020

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Apple Store

4999 Old Orchard Shopping Ctr
Skokie, IL 60077 847-983-9230

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The apple stores has lots of computers and tablets to choose from. - Sep 21, 2021

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Apple Store

20530 N Rand Rd #230
Deer Park, IL 60010 847-847-0400

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Loved - Aug 25, 2020

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Apple Store

401 N Michigan Ave
Chicago, IL 60611 312-529-9500

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This Apple store is just like every other. Apple products don’t work... - Aug 22, 2020

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Apple Store

1056 Northbrook Ct
Northbrook, IL 60062 847-205-2020

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Definitely has taken a "step back" in the COVID era -- you need to... - Feb 13, 2021

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Apple Store

120 W Jefferson Ave
Naperville, IL 60540 630-536-5400

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That do a wonderful job. - Sep 28, 2021

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Apple Store

801 W North Ave
Chicago, IL 60642 312-777-4200

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A repair that was supposed to take 2 days ended up taking a week, and with... - Aug 17, 2020

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Best Buy

900 E Golf Rd
Schaumburg, IL 60173 847-843-3515

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They were very short staffed the last time I visited so it was hard to get... - Sep 28, 2021

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Apple Store

288 Orland Square Dr
Orland Park, IL 60462 708-645-5401

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if you can get Apple products you’re better off— it’s nearly... - Sep 11, 2021

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How we gather (and how to interpret) our data

In order to have something to sell to a wide range of buyers, most device manufacturers offer a dizzying array of options. Here are tips on how to wade through all the choices to find the right gadget for you.

Buy from a store that can advise you on what products will serve you best, how to get started using products, and how to solve problems.

Our undercover shoppers compared prices for 36 carefully specified and configured devices and found that some retailers charge as much as 20 percent more than others for the same products.

Don’t pay a repair shop’s minimum charge, possibly $75 or more, only to find out you could have easily solved a problem with a quick fix.

Even in our newer-is-better tech world, it often still makes sense to try to get your computer repaired before buying a new one.

Even when working with a highly rated computer repair shop, it’s important to deal with it carefully. If possible, try to speak directly with the person who does the repair work. And insist on a written, detailed estimate.